Payment Support
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Payment Methods
Secure and convenient payment options for your Mozambique Preliminary eVisa application
Safe Online Payments
The Mozambique eVisa system provides secure, convenient payment options for international applicants. Payments are made immediately after submission through encrypted gateways that protect financial information and support major credit cards, debit cards, and digital payment services worldwide.
Payment Security Guarantee
Payments are secured with PCI DSS compliance and 256-bit SSL encryption, ensuring your financial data is protected and never stored.
Accepted Payment Methods
The eVisa system accepts many payment methods, applicants should choose the payment option that suits them best:
Credit Cards
- Visa (all types)
- Mastercard (all types)
- American Express
- Discover (selected regions)
- JCB (selected regions)
Debit Cards
- Visa Debit
- Mastercard Debit
- Maestro (selected regions)
- Electron (selected regions)
Digital Wallets
- PayPal (most regions)
- Apple Pay (selected regions)
- Google Pay (selected regions)
Mobile Payments
- Mobile banking apps
- Contactless or QR code payments (region-dependent)
Mozambique Preliminary eVisa Payment Security Guarantee
Your safety comes first. Every transaction is:
- SSL Encrypted (256-bit): We use the same protection as major banks.
- PCI DSS Compliant: Meets global payment standards.
- Data-Safe: No card details stored in our system.
- 3D Secure Enabled: Extra protection via Visa/Mastercard.
- Fraud-Detection: Real-time fraud monitoring
Quick Payment Guide for Mozambique eVisa
Here are the steps to follow for a successful payment of Mozambique eVisa fee:
Fill Application
Complete the Mozambique Preliminary eVisa application form and upload documents.
Choose Payment
Review your application details and select your preferred payment method.
Pay Securely
Enter your card or digital wallet information and verify the payment.
Enter Payment Details
All payment data is encrypted and transmitted securely to the payment processor.
Get Confirmation
Receive a payment success notice and application update.
Payment Requirements and Preparation
Ensure your payment method supports international online transactions to avoid delays or failures.
- Card must be valid and not expired
- Sufficient credit limit or account balance
- International transactions enabled
- Online purchases enabled
- 3D Secure authentication set up (if required)
- Correct billing address information
Contact your bank before making the payment to:
- Notify them of the upcoming international transaction
- Confirm international online purchases are enabled
- Verify your daily/monthly transaction limits
- Ensure your contact details are current for verification
- Ask about any foreign transaction fees
- Modern web browser with JavaScript enabled
- Stable internet connection
- Cookies enabled for the payment session
- Pop-up blockers disabled for the payment site
- VPN or proxy services disabled
- Access to your mobile phone for SMS verification (if required)
Currency & Exchange Rates
Preliminary eVisa fees are shown in USD. Your bank may apply a small currency conversion fee based on your local currency.
Exchange Rate Information
Exchange rates fluctuate daily and are determined by your payment provider. The final amount charged may differ slightly from the displayed amount due to rate changes between display and processing. Check with your bank about foreign transaction fees.
Payment Troubleshooting
Common Payment Issues
- Card declined by bank
- Insufficient funds or credit limit
- International transactions blocked
- 3D Secure authentication failed
- Payment timeout or connection error
- Incorrect card details entered
Troubleshooting Solutions
- Contact your bank to authorise the transaction
- Verify account balance and credit limits
- Enable international online purchases
- Complete authentication as prompted
- Refresh page and try again
- Double-check all entered information
When to Contact Support
If you continue to experience payment issues after trying the troubleshooting steps, contact our support team with the following information:
- Your application reference number (if available)
- The exact error message received
- Payment method you're trying to use
- Your country/region
- Browser and device information
Immediate Confirmation
Upon successful payment, you'll see a confirmation screen with your transaction details and application reference number. You'll also receive an email confirmation within minutes of completing payment.
What You'll Receive
On-Screen Confirmation
- Transaction ID
- Application reference number
- Amount paid
- Payment method used
- Date and time of transaction
Email Confirmation
- Detailed payment receipt
- Application tracking information
- Next steps in the process
- Contact information for support
- Estimated processing timeline
Refund Policy
Understanding the refund policy is important before making your payment. The eVisa system operates under a strict no-refund policy that reflects the cost of processing applications and is standard practice for visa systems worldwide.
No Refund Policy: All visa application fees are non-refundable once payment is completed, regardless of whether your application is approved or rejected. This policy applies to all payment methods and all circumstances except technical errors by the payment system.
Exceptional Circumstances
Refunds may be considered only in the following very limited circumstances:
- Duplicate payments due to technical errors
- Payment system malfunctions resulting in incorrect charges
- Unauthorised transactions (subject to investigation)
Refund requests must be submitted within 30 days of the transaction and will be investigated on a case-by-case basis.