Safe Online Payments

The Mozambique eVisa system provides secure, convenient payment options for international applicants. Payments are made immediately after submission through encrypted gateways that protect financial information and support major credit cards, debit cards, and digital payment services worldwide.

Payment Security Guarantee

Payments are secured with PCI DSS compliance and 256-bit SSL encryption, ensuring your financial data is protected and never stored.

Payment Support

Having payment issues? Our support team can help resolve payment problems.

Get Help

Accepted Payment Methods

The eVisa system accepts many payment methods, applicants should choose the payment option that suits them best:

Credit Cards

  • Visa (all types)
  • Mastercard (all types)
  • American Express
  • Discover (selected regions)
  • JCB (selected regions)

Debit Cards

  • Visa Debit
  • Mastercard Debit
  • Maestro (selected regions)
  • Electron (selected regions)

Digital Wallets

  • PayPal (most regions)
  • Apple Pay (selected regions)
  • Google Pay (selected regions)

Mobile Payments

  • Mobile banking apps
  • Contactless or QR code payments (region-dependent)

Mozambique Preliminary eVisa Payment Security Guarantee

Your safety comes first. Every transaction is:

SSL Encrypted (256-bit)

We use the same protection as major banks.

PCI DSS Compliant

Meets global payment standards

Data-Safe

No card details storage in our system.

3D Secure Enabled

Extra protection via Visa/Mastercard

Fraud-Detection

Real-time fraud monitoring

Quick Payment Guide for Mozambique eVisa

Here are the steps to follow for a successful payment of Mozambique eVisa fee:

1
Fill Application

Complete the Mozambique Preliminary eVisa application form and upload documents.

2
Choose Payment

Review details and select your payment method.

3
Pay Securely

Enter card or wallet info and verify.

4
Enter Payment Details

Securely enter your payment information. All data is encrypted and transmitted through secure channels to the payment processor.

5
Get Confirmation

Receive payment success and application update.

Payment Requirements and Preparation

Ensure your payment method supports international online transactions to avoid delays or failures.

  • Card must be valid and not expired
  • Sufficient credit limit or account balance
  • International transactions enabled
  • Online purchases enabled
  • 3D Secure authentication set up (if required)
  • Correct billing address information

Contact your bank before making the payment to:

  • Notify them of the upcoming international transaction
  • Confirm international online purchases are enabled
  • Verify your daily/monthly transaction limits
  • Ensure your contact details are current for verification
  • Ask about any foreign transaction fees

  • Modern web browser with JavaScript enabled
  • Stable internet connection
  • Cookies enabled for the payment session
  • Pop-up blockers disabled for the payment site
  • VPN or proxy services disabled
  • Access to your mobile phone for SMS verification (if required)

Currency & Exchange Rates

Preliminary eVisa fees are shown in USD. Your bank may apply a small currency conversion fee based on your local currency.

Exchange Rate Information

Exchange rates fluctuate daily and are determined by your payment provider. The final amount charged may differ slightly from the displayed amount due to rate changes between display and processing. Check with your bank about foreign transaction fees.

Payment Troubleshooting

Common Payment Issues

  • Card declined by bank
  • Insufficient funds or credit limit
  • International transactions blocked
  • 3D Secure authentication failed
  • Payment timeout or connection error
  • Incorrect card details entered

Troubleshooting Solutions

  • Contact your bank to authorise the transaction
  • Verify account balance and credit limits
  • Enable international online purchases
  • Complete authentication as prompted
  • Refresh page and try again
  • Double-check all entered information

When to Contact Support

If you continue to experience payment issues after trying the troubleshooting steps, contact our support team with the following information:

  • Your application reference number (if available)
  • The exact error message received
  • Payment method you're trying to use
  • Your country/region
  • Browser and device information

Immediate Confirmation

Upon successful payment, you'll see a confirmation screen with your transaction details and application reference number. You'll also receive an email confirmation within minutes of completing payment.

What You'll Receive

On-Screen Confirmation

  • Transaction ID
  • Application reference number
  • Amount paid
  • Payment method used
  • Date and time of transaction

Email Confirmation

  • Detailed payment receipt
  • Application tracking information
  • Next steps in the process
  • Contact information for support
  • Estimated processing timeline

Refund Policy

Understanding the refund policy is important before making your payment. The eVisa system operates under a strict no-refund policy that reflects the cost of processing applications and is standard practice for visa systems worldwide.

No Refund Policy

All visa application fees are non-refundable once payment is completed, regardless of whether your application is approved or rejected. This policy applies to all payment methods and all circumstances except technical errors by the payment system.

Exceptional Circumstances

Refunds may be considered only in the following very limited circumstances:

  • Duplicate payments due to technical errors
  • Payment system malfunctions resulting in incorrect charges
  • Unauthorised transactions (subject to investigation)

Refund requests must be submitted within 30 days of the transaction and will be investigated on a case-by-case basis.