Secure Online Payment for Your eVisa

The Mozambique eVisa system offers multiple secure payment methods to accommodate international applicants from around the world. All payment transactions are processed through encrypted, secure payment gateways that comply with international security standards and protect your financial information throughout the transaction process.

Payment is required immediately after submitting your visa application to ensure your application enters the processing queue. The system accepts various payment methods including major international credit cards, debit cards, and digital payment services, making it convenient for applicants regardless of their location or preferred payment method.

Payment Security Guarantee

All payments are processed through PCI DSS compliant payment processors with 256-bit SSL encryption. Your financial information is never stored on our servers and is protected by the same security standards used by major banks.

Accepted Payment Methods

The eVisa payment system supports a comprehensive range of payment methods to ensure that applicants from different countries and with varying payment preferences can complete their transactions easily and securely.

Credit Cards

Major international credit cards are accepted worldwide through our secure payment gateway.

  • Visa (all types)
  • Mastercard (all types)
  • American Express
  • Discover (selected regions)
  • JCB (selected regions)

Most widely accepted and recommended payment method for international transactions.

Debit Cards

International debit cards with major network logos are accepted for direct bank account payments.

  • Visa Debit
  • Mastercard Debit
  • Maestro (selected regions)
  • Electron (selected regions)

Ensure your debit card is enabled for international online transactions before applying.

Digital Wallets

Popular digital payment services for convenient and secure transactions.

  • PayPal (most regions)
  • Apple Pay (selected regions)
  • Google Pay (selected regions)
  • Samsung Pay (selected regions)

Availability varies by region. Check during checkout for available options in your location.

Mobile Payments

Mobile payment solutions for smartphone and tablet users.

  • Mobile banking apps
  • Contactless payments
  • QR code payments (selected regions)
  • Carrier billing (selected regions)

Mobile payment options depend on your device, location, and mobile service provider.

Payment Security Features

The security of your financial information is our top priority. The eVisa payment system incorporates multiple layers of security to protect your payment details and ensure safe transactions. Understanding these security features will give you confidence when making your payment.

SSL Encryption

256-bit SSL encryption protects all data transmitted between your browser and our payment servers.

PCI DSS Compliance

Payment processors comply with Payment Card Industry Data Security Standards for maximum protection.

No Data Storage

Your payment details are never stored on our servers and are processed directly by certified payment providers.

3D Secure

Additional authentication layer for credit and debit card transactions through Verified by Visa and Mastercard SecureCode.

Fraud Detection

Advanced fraud detection systems monitor transactions in real-time to identify and prevent suspicious activity.

Transaction Monitoring

All transactions are monitored and logged for security purposes whilst maintaining your privacy and confidentiality.

Step-by-Step Payment Process

Understanding the payment process will help you complete your transaction smoothly and efficiently. The payment system is designed to be user-friendly whilst maintaining the highest security standards throughout the process.

1
Complete Application

Fill out your visa application form completely and upload all required documents. Review all information carefully before proceeding to payment.

2
Review and Confirm

Review your application summary and fee breakdown. Ensure all information is correct as changes cannot be made after payment.

3
Select Payment Method

Choose your preferred payment method from the available options. The system will display methods available in your region.

4
Enter Payment Details

Securely enter your payment information. All data is encrypted and transmitted through secure channels to the payment processor.

5
Complete Authentication

Complete any additional authentication required by your bank or payment provider, such as 3D Secure verification.

6
Receive Confirmation

Upon successful payment, you'll receive immediate confirmation and your application will enter the processing queue.

Payment Requirements and Preparation

To ensure a smooth payment experience, it's important to prepare your payment method and verify that it meets the requirements for international online transactions. Taking these steps before starting your application will help avoid payment failures and delays.

  • Card must be valid and not expired
  • Sufficient credit limit or account balance
  • International transactions enabled
  • Online purchases enabled
  • 3D Secure authentication set up (if required)
  • Correct billing address information

Contact your bank before making the payment to:

  • Notify them of the upcoming international transaction
  • Confirm international online purchases are enabled
  • Verify your daily/monthly transaction limits
  • Ensure your contact details are current for verification
  • Ask about any foreign transaction fees

  • Modern web browser with JavaScript enabled
  • Stable internet connection
  • Cookies enabled for the payment session
  • Pop-up blockers disabled for the payment site
  • VPN or proxy services disabled
  • Access to your mobile phone for SMS verification (if required)

Currency and Exchange Rates

Visa fees are typically quoted in US Dollars (USD), but the payment system may display prices in your local currency for convenience. Understanding how currency conversion works will help you anticipate the final amount charged to your account.

Payment Method Currency Conversion Exchange Rate Source Additional Fees
Credit Card Automatic by card issuer Visa/Mastercard daily rates Foreign transaction fee (varies)
Debit Card Automatic by card issuer Card network daily rates Foreign transaction fee (varies)
PayPal PayPal conversion or card issuer PayPal rates or card network PayPal conversion fee (if applicable)
Digital Wallets Varies by provider Provider-specific rates Provider-specific fees

Exchange Rate Information

Exchange rates fluctuate daily and are determined by your payment provider. The final amount charged may differ slightly from the displayed amount due to rate changes between display and processing. Check with your bank about foreign transaction fees.

Payment Troubleshooting

If you encounter issues during the payment process, there are several common solutions that can resolve most problems. Understanding these troubleshooting steps can help you complete your payment successfully without delays.

Common Payment Issues

  • Card declined by bank
  • Insufficient funds or credit limit
  • International transactions blocked
  • 3D Secure authentication failed
  • Payment timeout or connection error
  • Incorrect card details entered

Troubleshooting Solutions

  • Contact your bank to authorise the transaction
  • Verify account balance and credit limits
  • Enable international online purchases
  • Complete authentication as prompted
  • Refresh page and try again
  • Double-check all entered information

When to Contact Support

If you continue to experience payment issues after trying the troubleshooting steps, contact our support team with the following information:

  • Your application reference number (if available)
  • The exact error message received
  • Payment method you're trying to use
  • Your country/region
  • Browser and device information

Payment Confirmation and Receipts

After successful payment, you will receive immediate confirmation through multiple channels. Understanding what to expect and how to access your payment records will help you track your transaction and provide proof of payment if needed.

Immediate Confirmation

Upon successful payment, you'll see a confirmation screen with your transaction details and application reference number. You'll also receive an email confirmation within minutes of completing payment.

What You'll Receive

On-Screen Confirmation

  • Transaction ID
  • Application reference number
  • Amount paid
  • Payment method used
  • Date and time of transaction

Email Confirmation

  • Detailed payment receipt
  • Application tracking information
  • Next steps in the process
  • Contact information for support
  • Estimated processing timeline

Refund Policy

Understanding the refund policy is important before making your payment. The eVisa system operates under a strict no-refund policy that reflects the cost of processing applications and is standard practice for visa systems worldwide.

No Refund Policy

All visa application fees are non-refundable once payment is completed, regardless of whether your application is approved or rejected. This policy applies to all payment methods and all circumstances except technical errors by the payment system.

Exceptional Circumstances

Refunds may be considered only in the following very limited circumstances:

  • Duplicate payments due to technical errors
  • Payment system malfunctions resulting in incorrect charges
  • Unauthorised transactions (subject to investigation)

Refund requests must be submitted within 30 days of the transaction and will be investigated on a case-by-case basis.