Find answers to common questions about Mozambique eVisa applications
This comprehensive FAQ section addresses the most frequently asked questions about the Mozambique electronic visa system. Whether you're applying for your first eVisa or need clarification about specific requirements, you'll find detailed answers to help guide you through the process.
The questions are organised by category to help you quickly find the information you need. If you cannot find the answer to your specific question, please contact our support team for personalised assistance.
Use the category sections below to jump to specific topics, or scroll through all questions for comprehensive information about the Mozambique eVisa process.
A Mozambique eVisa is an electronic visa that allows foreign nationals to enter Mozambique for tourism, business, or other approved purposes. It is obtained through an online application process and is linked electronically to your passport. The eVisa serves as official permission to enter Mozambique and must be printed and presented upon arrival along with your passport.
The eVisa system was introduced to streamline the visa application process, making it more convenient for travellers whilst maintaining security standards. Unlike traditional visas, you don't need to visit an embassy or consulate in person to apply.
Most foreign nationals require a visa to enter Mozambique. Citizens of certain countries may be exempt from visa requirements for short stays, whilst others may be eligible for visa on arrival. However, the eVisa is available to eligible travellers from most countries and is often the most convenient option.
It's important to check the current visa requirements for your specific nationality, as these can change. Even if you're from a visa-exempt country, you may still choose to apply for an eVisa if you plan to stay longer than the visa-free period allows or if you want the security of having your visa approved before travel.
The main differences between an eVisa and a traditional visa are the application process and delivery method. Traditional visas require you to visit an embassy or consulate in person or send your passport by post, whilst eVisas are applied for entirely online.
With an eVisa, you receive your visa approval electronically via email, which you then print and present upon arrival. Traditional visas are physically stamped or affixed to your passport. Both types of visas provide the same legal permission to enter Mozambique, but eVisas offer greater convenience and faster processing.
The validity period of a Mozambique eVisa depends on the type of visa you apply for. Tourist and business eVisas are typically valid for 30 days from the date of entry into Mozambique. Transit visas are usually valid for up to 7 days. Investment visas and other special purpose visas may have different validity periods.
It's important to note that the validity period refers to how long you can stay in Mozambique, not how long you have to enter the country. Most eVisas must be used within 90 days of issuance, meaning you must enter Mozambique within this timeframe.
Yes, multiple-entry eVisas are available for certain visa types, particularly for business travellers and investors who may need to enter and exit Mozambique multiple times. The availability of multiple-entry options depends on your nationality, the purpose of your visit, and the specific visa category you're applying for.
Multiple-entry visas typically have longer validity periods and allow you to enter and exit Mozambique multiple times within the validity period. However, each individual stay is still subject to the maximum duration allowed for your visa type.
The standard processing time for a Mozambique eVisa is 3-5 business days from the date of submission and payment. However, processing times can vary depending on the type of visa, the completeness of your application, and current application volumes.
Express processing options are available for urgent applications, which can reduce processing time to 1-2 business days. It's recommended to apply at least 7-10 days before your planned travel date to allow for any potential delays or requests for additional information.
No, once you submit your eVisa application and complete payment, you cannot make changes to the information provided. This is why it's crucial to carefully review all details before submitting your application.
If you discover an error after submission, you may need to submit a new application with the correct information. In some cases, if the error is minor and discovered quickly, you may be able to contact the immigration authorities to request a correction, but this is not guaranteed and may result in delays.
You can track your application status using the reference number provided when you submitted your application. Visit the official eVisa portal and enter your reference number in the application tracking section. The system will show the current status of your application.
You'll also receive email notifications at key stages of the process, including confirmation of receipt, requests for additional information (if needed), and notification of approval or rejection. Make sure to check your email regularly, including spam folders.
If your eVisa application is rejected, you'll receive an email notification explaining the reasons for rejection. Common reasons include incomplete documentation, information that doesn't match your passport, or failure to meet eligibility criteria.
In most cases, you can submit a new application addressing the issues that led to rejection. However, application fees are generally non-refundable, so you'll need to pay the fee again for a new application. It's important to carefully address all rejection reasons before reapplying.
Sometimes immigration officials may request additional information or documentation to support your application. If this happens, you'll receive an email with specific instructions about what is needed and how to provide it.
It's important to respond promptly to requests for additional information, as delays in providing requested documents can significantly extend processing time. Make sure to provide exactly what is requested in the format specified.
Your passport must be valid for at least 6 months from your intended date of entry into Mozambique. Additionally, your passport must have at least 2 blank pages available for visa stamps and entry/exit stamps.
If your passport doesn't meet these requirements, you should renew it before applying for your eVisa. Applying with a passport that doesn't meet validity requirements will result in application rejection.
Your photograph must be passport-size (35mm x 45mm), taken within the last 6 months, and meet international passport photo standards. The photo should show your face clearly against a plain white or light-coloured background, with no sunglasses, hats, or head coverings (except for religious purposes).
The digital photo file should be in JPEG, PNG, or PDF format, with a file size between 100KB and 2MB. Ensure the photo is high resolution and clearly shows your facial features.
Proof of financial means can include bank statements from the last 3 months, credit card statements, traveller's cheques, or a letter from your bank confirming your account balance. The documents should demonstrate that you have sufficient funds to cover your expenses during your stay in Mozambique.
While there's no official minimum amount specified, it's generally recommended to show access to approximately US$100-150 per day of your intended stay. The exact amount may vary depending on your planned activities and accommodation type.
Yes, you need to provide proof of accommodation for your stay in Mozambique. This can be a confirmed hotel reservation, booking confirmation from other accommodation providers, or an invitation letter from friends or family if you're staying with them.
The reservation should cover your entire stay or at least the first few nights. If you're planning to stay in multiple locations, provide details of your primary accommodation. Some travellers book refundable reservations for visa purposes and then modify their bookings after visa approval.
Documents not in English or Portuguese must be translated by a certified translator. The translation should be complete and accurate, and must be accompanied by the translator's certification and contact information.
For certain visa types, particularly investment visas, some documents must be translated specifically into Portuguese. Always check the specific requirements for your visa type and ensure translations are done by qualified, certified translators.
The eVisa system accepts major international credit cards including Visa, Mastercard, and American Express. Some regions may also accept other payment methods such as PayPal or bank transfers. Ensure your payment method is authorised for international transactions before starting your application.
Payment must be completed immediately after submitting your application for it to enter the processing queue. If payment fails, your application will not be processed, and you may need to start the application process again.
If your payment fails, your application will not be processed. Common reasons for payment failure include insufficient funds, card restrictions on international transactions, or technical issues with the payment processor.
Contact your bank to ensure your card is authorised for international transactions and has sufficient funds. You may need to start a new application if the payment cannot be completed. Some systems allow you to retry payment within a limited timeframe.
Visa application fees are generally non-refundable, regardless of whether your application is approved or rejected. This policy applies to most countries' visa systems and reflects the cost of processing applications.
In exceptional circumstances, such as technical errors by the visa system or duplicate payments, refunds may be considered. However, changes in travel plans or application rejection due to incomplete documentation typically do not qualify for refunds.
Yes, express processing is available for urgent applications. Express processing typically reduces processing time to 1-2 business days compared to the standard 3-5 business days. This service is available for an additional fee.
Express processing is subject to availability and may not be offered for all visa types or during peak periods. Even with express processing, you should still apply as early as possible to allow for any unforeseen delays.
Yes, you must print your eVisa and present it upon arrival in Mozambique along with your passport. Immigration officials need to see the physical copy of your eVisa approval. Digital copies on mobile devices are not typically accepted.
Print your eVisa on standard A4 paper in colour if possible, though black and white printing is usually acceptable. Ensure the print quality is clear and all text and barcodes are legible. It's recommended to print multiple copies in case one gets damaged during travel.
eVisas are generally accepted at all official ports of entry into Mozambique, including international airports, land border crossings, and seaports. However, it's recommended to verify that your intended entry point accepts eVisas, particularly for smaller border crossings.
The main international airports in Maputo, Beira, and Nampula definitely accept eVisas. If you're entering by land or through a smaller port, check with the immigration authorities or your travel agent to confirm eVisa acceptance.
Visa extensions may be possible in certain circumstances, but this must be done through the immigration authorities in Mozambique before your current visa expires. Extension policies and procedures can change, so it's important to check current requirements with local immigration offices.
Extensions are not guaranteed and typically require valid reasons such as medical emergencies, flight cancellations, or other unforeseen circumstances. It's always better to apply for the correct visa duration initially rather than rely on the possibility of extension.
Overstaying your visa is a serious immigration violation that can result in fines, detention, deportation, and bans on future entry to Mozambique. The penalties increase with the length of overstay and can significantly impact your ability to travel to Mozambique or other countries in the future.
If you realise you may overstay, contact the immigration authorities immediately to discuss your options. In some cases, you may be able to pay a fine and regularise your status, but this is not guaranteed and should not be relied upon.
Yellow fever vaccination is required if you're arriving from a country with risk of yellow fever transmission. You must present a valid yellow fever vaccination certificate upon arrival. This requirement is separate from your visa and is a health regulation.
Even if you're not arriving from a yellow fever risk country, vaccination may be recommended depending on your travel history and planned activities in Mozambique. Consult with a travel medicine specialist for personalised health advice.
The eVisa system works best with modern web browsers including the latest versions of Chrome, Firefox, Safari, and Edge. Ensure your browser has JavaScript enabled and accepts cookies for the system to function properly.
Avoid using very old browser versions or browsers with strict security settings that might block necessary functions. If you experience technical difficulties, try using a different browser or updating your current browser to the latest version.
Document upload issues are often caused by file size, format, or internet connection problems. Ensure your files are in the correct format (JPEG, PNG, or PDF), within the size limits (typically 100KB to 5MB), and that you have a stable internet connection.
If uploads continue to fail, try reducing the file size by compressing images or using a different file format. Clear your browser cache and cookies, or try using a different browser or device. Contact technical support if problems persist.
The eVisa system occasionally undergoes scheduled maintenance to improve performance and security. Maintenance periods are usually announced in advance and typically occur during off-peak hours to minimise disruption.
If you encounter a maintenance message, wait for the system to come back online and try again later. Maintenance periods are usually brief, lasting a few hours at most. Plan your application timing to account for potential maintenance windows.
Yes, the eVisa system is compatible with mobile devices including smartphones and tablets. However, using a desktop or laptop computer is recommended for easier document upload and form completion.
If using a mobile device, ensure you have a stable internet connection and that your device can access and upload files. The smaller screen size may make form completion more challenging, so take extra care to review all information before submission.
If you cannot find the answer to your question in this FAQ section, our support team is available to provide personalised assistance. We can help with specific application issues, technical problems, or clarification of requirements.
Our experienced support team can provide guidance tailored to your specific situation. Contact us for help with complex applications or technical issues.